Checkout Dynamics CRM 2011 updated IG

Microsoft has release new version of Dynamics CRM IG Guide, you can check it here

Retrieve crm users based on Team

If you are looking to get all crm users based on the teamid then this post is for you. You can use below code to retrieve users:

private EntityCollection GetAllTeamUsers(IOrganizationService _CrmService,Guid TeamID)
{
//Create query expression
QueryExpression _Query = new QueryExpression();
_Query.EntityName = “systemuser”;
_Query.ColumnSet = new ColumnSet(true);
_Query.ColumnSet.AddColumn(“systemuserid”);
_Query.LinkEntities.Add(new LinkEntity
{
LinkFromEntityName = “systemuser”,
LinkToEntityName = “teammembership”,
LinkFromAttributeName = “systemuserid”,
LinkToAttributeName = “systemuserid”,
LinkCriteria =
new FilterExpression
{
Conditions ={
new ConditionExpression(“teamid”,ConditionOperator.Equal,TeamID)
}
}
});
return _CrmService.RetrieveMultiple(_Query);
}

Enjoy !!!

Connect with your Customers Using Skype

If your organization is updated with Microsoft CRM 2011 rollup then you can use Skype or Lync to connect to your customer. You can select your option from Settings->System->Administration.

To use this functionality you need:-

1. Skype or Lync installed on your machine.
2. Prefix country code and area code before the contact number of customer.

Once you have contact number entered for your customers you can click on phone number directly and it will ask you for confirmation, once you will allow Skype will start calling that number.

Enjoy !!!

Get All users based on Business Unit -MS CRM 2011

If you are looking for a code to get all the users for a particular business unit, you can use below code

private EntityCollection RetrieveUserBasedOnBusinessUnit(IOrganizationService _CrmService,Guid BUId)
        {
            QueryExpression _Query = new QueryExpression
                   {
                       EntityName = “systemuser”,
                       ColumnSet = new ColumnSet(true),
                       Criteria =
                       {
                          Conditions =
                        {
                            new ConditionExpression
                            {
                                AttributeName=”businessunitid”,
                                Operator=ConditionOperator.Equal,
                                Values={BUId}

                            }
                        }
                       }
                   };
            return _CrmService.RetrieveMultiple(_Query);
        }
Enjoy !!!

Himbap – A team of highly skilled Microsoft Dynamics CRM experts

Introducing Himbap, a team of highly skilled Microsoft Dynamics CRM experts, with extensive experience in developing solution for diverse domains, across verticals. We believe in having long-term firm relationships with our customers. We help our customers in improving their business efficiency and profitability with automation and innovation to their business process leveraging Microsoft Dynamics CRM along with our services.

We provide gamut of Microsoft Dynamics CRM services right from business process analysis to end user training and assist organizations in growing their business effectively and enhance their skillset. We assist organizations in making their business processes more agile & efficacious and making their business more efficient.

Himbap is guided by a team of Microsoft Certified Professional and MVP in Dynamics CRM. Along with experience and expertise in Dynamics CRM we also bring our understanding of business requirement in various customer scenarios and ability to empathize with our customers. And the one thing that differentiates us from the rest is not only our Dynamics CRM expertise but also our unique customer led approach.

Please refer: http://himbap.com for more details about our services.

Contact Us

 

Win A free copy of the ‘Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide’

I have another option to win a free ebook for my readers, I am organizing a contest where I have three copies of Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide that I will give to our three lucky winners.

How you can win:

To win your copy of this book, all you need to do is tell us what you want to read in our blog and tell us your ideas for a blog entry for Microsoft Dynamics CRM. Make sure to provide your email address, so that I can get in touch with you.

Duration of the contest & selection of winners:

The contest is valid up to next 15 days and will end on 15 May 2013, and is open to everyone. Winners will be selected on the basis of their comment posted.

You can check more details about book on http://www.packtpub.com.

Enjoy !!!

And the winners are !!!

If you are a regular reader of my blog then I hope you are aware of the free Microsoft Dynamics CRM 2011 Application Design book contest that ended on 28th April (on my birthday ), so I have selected below two readers:

1. Bob Watson.

2. Ashwani.Ashwin.

Thank you for you reading my blog, stay tuned !!!